Services Offered

HR MANAGEMENT 

We act as your external HR department — providing full HR oversight, compliance protection, staff structure, recruitment support, documentation, discipline guidance, and workplace culture management without the cost of hiring an internal HR Manager. 

✅ What EVERY Tier Includes 

Regardless of employee size, all clients receive: 

Core HR Operations 

✔ Recruitment assistance (advertising, shortlisting, interview coordination)
✔ Onboarding processes and employee file setup
✔ Employment contracts, letters, and HR document templates
✔ Staff handbook and policy structure
✔ Attendance, lateness, conduct and behaviour management
✔ Disciplinary guidance aligned with Jamaican labour laws
✔ Termination advisory and compliance protection
✔ Performance management systems and KPI development
✔ Workplace professionalism and culture reinforcement
✔ HR compliance alignment (ESA, Shops & Offices Act, etc.)
✔ Advisory access for owners/management 

Weekly Training & Development Included 

1 combined session per week (30–60 minutes) covering rotating topics such as: 

✅ Customer service & communication
✅ Supervisor coaching & leadership basics
✅ Workplace professionalism & etiquette
✅ Sexual harassment compliance
✅ Attendance, punctuality & expectations 

✅ Employee-Based Pricing Structure 

(Pricing reflects workload volume, not service limitation) 

HR Tier 1 — 3 to 10 Employees 

HR Tier 2 — 11 to 40 Employees 

HR Tier 3 — 41 to 70 Employees 

HR Tier 4 — 71 to 100 Employees 

HR Tier 5 — 101 to 150 Employees 

MARKETING MANAGEMENT

We manage your marketing so your business stays visible, trusted, and profitable — even when you’re too busy to post.  

Marketing Tier 1 — Basic Visibility Package
✔ 1 social media post weekly (4 per month)
✔ Management of Facebook & Instagram
✔ Online reputation monitoring
✔ Monthly analytics & recommendations
✔ Basic graphic design (5 pieces per month — posters, brochures, menus, business cards) 

Marketing Tier 2 — Standard Growth Package
✔ 2 social media posts weekly
✔ Management of Facebook, Instagram & TikTok
✔ Reputation monitoring across platforms
✔ WhatsApp Marketing setup
✔ Basic graphic design (10 pieces per month)
✔ Managing ad campaigns across 3 platforms
✔ Website copywriting (1 website)
✔ Offline promotion planning (launches, events, sales)
✔ Competitor analysis 

Marketing Tier 3 — Premium Market Dominance Package
Everything in Tier 2 PLUS:
✔ Traditional media coordination (TV, radio, billboards)
✔ Email marketing campaigns
✔ Sales funnel development
✔ Lead conversion systems 

TIME & DELIVERY MODEL 

Retainer Structure & Availability 

✅ Primary delivery is remote advisory and management
✅ Communication via WhatsApp, phone, email, and scheduled virtual meetings
✅ Response within agreed service window 

In-Person Engagement 

✅ On-site only when:
• creating content
• conducting staff culture observations
• supporting key HR interventions
  

✅ Physical visits are pre-scheduled and limited to protect service quality.

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